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FAQ

FAQ2017-08-30T21:59:48+00:00

Do you have portfolio of your emcees?2025-04-17T05:09:21+00:00

Yes we do have stable emcee partners whom we worked regularly to ensure marketing campaigns are carried out succesfully. Please get in touch with our sales team for their portfolios.

Do you guys do customised furniture fabrication?2025-04-17T05:08:23+00:00

Yes we do too, however we do not include any 3D mock up at this stage. We cover all furniture fabrication and game mechanism along with rental of display screen and securing of event licenses.

We require production of roadshow premims, do you guys do that?2025-04-17T05:07:23+00:00

Yes we help procure premiums for roadshow too, please check in with our sales team so that we can have the specification.

I am worried about my space limitations, can you help?2025-04-17T05:05:35+00:00

We have extensive experience in optimizing spaces to create functional event setups, and to make events possible. We will help to plan out the spaces, along with advisory on building limitations and restrictions for each of our event. Feel free to reach out to us if you require a site recee too!

Does PartyMojo has any public liability insurance coverage?2025-04-17T05:06:13+00:00

We do have comprehensive worker’s insurance coverage, and public liability coverage that provides sufficient covers for events carried out in Singapore. Do check with our sales team to have the full inclusions.

Can you help to plan my event from start to end?2024-06-11T05:12:35+00:00

Planning an event on your own or as part of a committee can be stressful. We aim to take the stress out of our client’s mind and provide a holistic and one stop event management services through our network of suppliers, venues, and logistics partners. Every big event starts off small, and generally follow the 3 stages: Consultation and Discussion, Coordination, Execution. Our team of experienced planner and operations will be here to guide you through and provide the best event outcome.

How do we contact PartyMojo for bookings?2025-04-17T05:06:26+00:00

You can reach us via the whatsapp button on this page for the fastest response, alternatively you can reach out to our Event Sales Team below:

Email: [email protected]
Phone: 65696992, 81606655, 81606622
FB Instagram: @partymojosg

Do you accept last minute bookings or changes?2024-06-11T05:00:14+00:00

In the line of events, we understand changes can happen unexpectedly. We do support last minute booking and also have flexible cancellation policies subject to approval. Please feel free to reach out to our sales team for any bookings and we will do our best to accomodate and to assist with your requests.

Can PartyMojo handle large corporate events?2024-06-11T04:52:42+00:00

That’s exactly what we do right! Over the past 10 years, we have handled multiple large scale events going up to 8000 pax. We have also worked with over 700 MNCs, Government Bodies and NGO which allow us insights and venue know-how to handle such events effectively.

What kind of events do you actually do?2024-06-11T04:46:59+00:00

We specialise in Family Day & Corporate Events that covers Employee Events, Festive Celebrations, and even marketing activations. We also have a separate team that caters to personal celebrations and kids parties (that’s where we started from too!)

FAQs 42017-08-30T21:57:00+00:00

I have hired your photography services, how can I obtain my photos?

We will contact you within 5 working days for the delivering of your photographs. Our operations crew will call or email you to get your address and post it out soonest possible.

How can I feedback with regards to my event?

Please feel free to get in touch with your sales personnel for any feedback on your event.

For general feedback, please email [email protected]

FAQs 32017-08-30T21:57:00+00:00

Whom should I contact on the day itself?

Upon confirmation of the manpower on our side for your event, you will receive an email including the point of contact of the event IC appointed to your event.

Can I transfer the money to your account after the party?

Due to past unfortunate incidents, our company has since disallowed payment after event. Remaining balance payment should be made in cash or cheque by the customer.

Whom should I make the balance payment to?

You can make the payment to any of our PartyMojo Staff or In-charge. In the event that no PartyMojo staff was at scene, you can make the balance payment to the respective entertainer.

Upon payment, you will receive an electronic payment receipt from PartyMojo on the next working day.

FAQs 22017-08-30T21:57:00+00:00

How can I book?

You can either

1) Call us @ 65696992 during office hours

2) Message us at our sales number after office hours

3) Click on the enquire button under each service/package

4) Email us at [email protected]

to make a booking. Our sales staff will follow up immediately.

What is the booking procedure?

Our booking procedure is very simple, just let us know the event details and we will get back to you within 4hrs with the invoice! For more information on the booking process, please click here.

booking process

What information do you need?

In most cases, we need Name, Email, Address and contact number and our sales staff will take it from there.

Do I need to pay any deposit?

Yes for all private events, a 50% deposit is required. Remaining payment can be paid on event day through cash or cheque.

For corporate / RC / CC / school events, if you are unable to make a 50% deposit, we will simply require you to endorse on our quotation to confirm the event.

How can I pay deposit?

Payment can be made through cash deposit, bank transfer or credit card payment. For credit card payment, an additional C.C surcharge of 3.5% applies. Our sales staff will guide you through the process for payment through PayPal if this option is chosen.

Will you guys really come after I made the deposit?

Rest assured PartyMojo Singapore is a fully legitimate registered company in Singapore. All orders are also accompanied by an electronic invoice.

Having done over 600+ kids birthday parties, you can be assured that we will always fulfil our promise and turn up punctually every time.

Can I make a booking for a very last minute event?

You shouldn’t be reading this now! Give us a call immediately and PartyMojo will try our best arrange it for you*

*Subject to availability*

FAQs 12017-08-30T21:57:00+00:00

I’m planning an event/party, how can I reach out to PartyMojo?

There are various ways to reach out to us. We are contactable mainly through email, phone, and meet ups!

Email Enquiry:
We will respond to email within 12 working hours (normally within 1 – 3 hours  during office hours)
Email: [email protected] / [email protected]
Office Hours: 9am – 6pm Mon to Fri

Meet-ups:
Free consultation at our office is available during office hours. Simply call / email us for an appointment! For meet ups outside of office hours and outside of our office, it will be chargeable at $50 per 1 hour session.
Office address: 2 Jurong East Street 21 #04-33V IMM Building Singapore 609601
Office Hours: 9am – 6pm Mon to Fri

Phone:
Office line: 65696992 / 65696998
Mobile: Yolanda 81606622 / 81606655
After office hours: Jason 90021778 / Christie 94306257

Can you meet me at the event venue for site recee?

Yes we can, subject to a one-time transportation cost of S$50/-. We do recommend our clients to send in pictures of the event venue. Alternatively, a meet up can be arrange at our office at IMM Building, Jurong East.

Do you have party samples in your office that I can see?

No, we do not keep samples in our office. However, we do have many beautiful recollections of our parties in digital format. Please feel free to approach our friendly sales staff for past portfolios.

What is the event flow on the day of party?

Each package has different event flow. PartyMojo’s sales staff will recommend you the best suitable event flow for your party and at the same time cater to your needs.

These event flow will be confirmed again upon booking and invoicing.